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About Paradigm

A better life for patients. Better results for our clients.  Better outcomes for all.

Value-based care
is in our DNA

For more than 30 years, Paradigm has been an industry leader in delivering results for the most challenging diagnoses and injuries. Our human-centered, outcomes-driven approach measures and rewards clinical outcomes so our customers always get the best return on their investment. And we ensure the patient gets exceptional care, support, and empowerment when it matters most to restore their health—and their life.

Chris Turla Director Clinical and Pricing and Maria Ratcliff Sr Director Clinical Solutions

Chris Turla, Director Clinical and Pricing Solutions and Maria Ratcliff, Sr. Director Clinical Solutions

Our Values

01

Human-centered

Our North Star metric has always been putting people first. That means we prioritize what will give the sick or injured person the best possible health through better engagement, extraordinary support, and a whole-person approach to their care.

02

Outcomes-driven

We hold ourselves accountable to delivering industry-leading financial and clinical metrics, while focusing on helping people regain or maintain their quality of life.

03

Focused on value

The term “value-based care” may be common, but companies who actually do it well are rare. We use a value-based approach that focuses on clinical outcomes to ensure optimal results for all.

04

Guided by experts

Our collaborative teams are known for their specialized experience, depth of knowledge, and compassion, the qualities we know are necessary to generate positive results for patients—and for our clients.

The evolution of Paradigm

1991
Paradigm Founded by Nathan Cope, MD

Renowned for his work with catastrophic spinal cord injuries, Dr. Cope establishes Paradigm as an outcomes-focused, value-based catastrophic care management organization.

2008 & 2014
Third-party validation of Paradigm’s outcomes

Milliman study verifies Paradigm’s market-leading outcomes: 5x better return to work; 40% lower costs on catastrophic injury cases.

2016-2019
Expansion of Paradigm specialty services

Paradigm expands its complex care management capabilities through acquisition of ALARIS  Group, Encore Unlimited and Restore Rehabilitation, ForeSight Medical, and Adva-Net.

2020
More industry accolades

We receive further third-party validation with the release of the Boston Strategic Partners study (70% cost reduction on implants) and an updated Milliman study (nearly 6x better return to work).

2021
Expansion into home care

We extend our accountable care management model into the home with the acquisition of HomeCare Connect.

2023
Paradigm for Healthcare and HERO MSK launch

We expand into the healthcare market with the acquisition of Welvie, a patient shared decision support solution. We also extend our value-based care solution to workplace musculoskeletal injuries.

Paradigm CEO John S. Watts, Jr. (left) and Tom Mastri, Paradigm Executive VP, Finance and Business Development

Leading the way

Our experienced leadership team thrives on
delivering outcomes that matter, being
accountable for results, and improving lives.

Meet The Team

Do work that matters.

Join our passionate, hardworking team of people who want to make a real difference in healthcare.

View Open Positions

Danielle Melton MD Paradigm Medical Director

Danielle Melton, MD, Paradigm Medical Director

Kids' Chance of CT BOD

Kids’ Chance of Connecticut Board of Directors including Paradigm Employees David Schreiber and Brenda Calia (4th and 5th from left respectively)

Giving back

We’re proud to partner with like-minded organizations to make a positive impact in our industry—and for the people we serve.

Learn More

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