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We lead with experience—and by example.

Our leadership team has a depth of experience that’s unmatched in the industry. All of our leaders have a keen desire to change the paradigm of healthcare—for the better.

John S. Watts, Jr.

CEO

John S. Watts, Jr.

CEO
John joined Paradigm in 2017 with a mission to bring Paradigm’s unique catastrophic care solution to more markets and more people. John’s career includes 12 years in senior leadership and CEO roles at Anthem. He’s also served on the boards of several healthcare companies.
John S. Watts, Jr. LinkedIn Profile

Kathy Galia

Chief Clinical Solutions Officer

Kathy Galia

Chief Clinical Solutions Officer
Kathy is responsible for Paradigm’s outcomes-focused clinical solutions, including catastrophic, risk-based products and case management services. She has over 20 years of experience in the healthcare and insurance industries—and a background as a registered nurse and case manager.
Kathy Galia LinkedIn Profile

Chris Pricco

Chief Networks and Operations Officer

Chris Pricco

Chief Networks and Operations Officer
Chris leads Paradigm’s specialty networks and payment integrity solutions, and oversees the company’s operating platform. He spent 15 years in leadership roles at Optum, where he was COO of the Medical Benefit Management division and COO of Optum International.
Chris Pricco LinkedIn Profile
Cathy Hartman

Cathy Hartman

Chief Healthcare Solutions Officer

Cathy Hartman

Chief Healthcare Solutions Officer
Cathy leads Paradigm’s Healthcare business unit developing and executing a growth strategy and product roadmap. She has 25+ years of experience leading go-to-market strategy and product innovation. Cathy's career includes executive leadership roles at Amwell, BCBSMA, and Health Dialog.
Cathy Hartman LinkedIn Profile

Kevin Turner

Chief Growth Officer

Kevin Turner

Chief Growth Officer
Kevin leads Paradigm’s sales, account management, sales operations, and product development. He has more than 30 years of experience in workers’ compensation and claims management.
Kevin Turner LinkedIn Profile

Tom Mastri

Executive VP, Finance and Business Development

Tom Mastri

Executive VP, Finance and Business Development
Tom leads Paradigm’s finance organization and directs M&A to expand the company’s reach and impact. Tom is also a member of Paradigm’s Board of Directors. Before joining Paradigm, Tom was CFO, treasurer, and VP of Coventry Health Care, and he worked in auditing at Ernst & Young.
Tom Mastri LinkedIn Profile

Jennifer Hinshaw

Chief Strategy & Marketing Officer

Jennifer Hinshaw

Chief Strategy & Marketing Officer
Jennifer is responsible for corporate strategy, marketing, and strategic partnerships to support Paradigm's growth. Previously, she led admissions, contracting, and strategic initiatives for CRC Health/Acadia Healthcare and was a partner in Accenture’s healthcare strategy practice.
Jennifer Hinshaw LinkedIn Profile
Dr. Thomas Schenk

Thomas Schenk, MD

Chief Medical Officer

Thomas Schenk, MD

Chief Medical Officer
Tom, Chief Medical Officer of Paradigm, joined the company in January 2023, following Paradigm’s acquisition of Welvie. He is board certified and actively practicing in pediatric medicine. He also served as EVP and CMO at BCBS of Western NY and BlueShield of Northeastern NY.
Thomas Schenk, MD LinkedIn Profile

Michael Choo, MD

Chief Medical Officer, Workers' Compensation

Michael Choo, MD

Chief Medical Officer, Workers' Compensation
Michael is a physician executive responsible for Paradigm’s physician networks, centers of excellence, outcomes R&D, and CQI. He is an emergency medicine instructor at Wright State University’s Boonshoft School of Medicine and a former CEO for Regional Care Hospital Partners.
Michael Choo, MD LinkedIn Profile

Karen Jones

Chief Human Resources Officer

Karen Jones

Chief Human Resources Officer
Karen leads Paradigm’s workforce strategy, operations, and talent acquisition, as well as our employee development and rewards programs. She’s a proven HR executive with experience at innovative startups and multinational companies, including Experian, HP, and Avaya.
Karen Jones LinkedIn Profile

Rashmi Nijagal

General Counsel & Chief Compliance Officer

Rashmi Nijagal

General Counsel & Chief Compliance Officer
Rashmi leads our team of attorneys and compliance professionals, providing legal counsel across the enterprise. Before joining Paradigm, she was a litigation attorney responsible for defending physicians, acute care hospitals, and insurance carriers in trial and appellate courts.
Rashmi Nijagal LinkedIn Profile

Jason Cooper

Chief Technology Officer

Jason Cooper

Chief Technology Officer
Jason is responsible for driving strategy and innovation for Paradigm’s Technology, Data, and Analytics Group. He has 20+ years of experience guiding the technology and analytics data strategy for leading healthcare organizations, including HMS, Blue Cross Blue Shield, Cigna, and CVS.
Jason Cooper LinkedIn Profile

Craig Burns

Chief Information Officer

Craig Burns

Chief Information Officer
Craig directs information, technology, and security at Paradigm. He has more than 25 years of experience leading IT teams and processes for healthcare and insurance companies, including Coventry Workers’ Compensation Services and First Health.
Craig Burns LinkedIn Profile