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An exceptional care experience, from hospital to home

To achieve the best possible outcomes, your injured worker needs to be able to seamlessly transition from the hospital to the home where so much of their healing and recovery takes place.

With Paradigm, you not only get that important continuity of care, you get impeccable service and communication from our teams every step of the way.

Alicia Rodriguez Injured Worker and Brook Feerick Network Manager

Expect more with Paradigm

01

Excellent continuity of care

Our team ensures your injured worker seamlessly transitions from hospital discharge to the home, where so much of their healing and recovery takes place. Plus, our proprietary technology enables real-time interaction with the injured worker to ensure timely care and a positive experience.

02

Unmatched service

We take pride in delivering an elevated customer experience. We prioritize impeccable communication every step of the way, and all of our cases are managed by Clinical Coordinators–not customer service reps–that provide clinical oversight and care coordination.

03

24/7 availability

Superior service begins with anytime access to our on-call, U.S.-based referral team. They are available 24/7 to take on your case, answer questions, and provide support.

Our Solutions

Home Healthcare

Our experienced team works alongside yours to determine the level of care needed and coordinates with our extensive nationwide network of home healthcare providers to deliver the right care at the right time. We contract with each provider in our network directly to ensure we’re meeting the highest possible credentialing standards. And we communicate with you every step of the way to give you peace of mind that your cases are getting seamless, well-coordinated care as the injured worker moves into the home setting.

We offer:
Credentialed care providers, including skilled RNs, home health aides, and physical therapists
Companion care and medical social workers
Occupational, speech, and respiratory therapy
IV and injectable therapy
Pain management, including pain pumps

DME & Medical Supplies

The right durable medical equipment and supplies are crucial to helping injured workers live life on their own terms. That’s why we don’t just order off checklists. Our DME Coordinators conduct careful assessments of each injured worker’s unique needs and environment to provide the most appropriate and cost-effective equipment from our nationwide network of trusted providers.

We offer:
Hearing aids, walkers, crutches, commodes, bath safety equipment
Wheelchairs, including electric chairs and scooters
Electro medical devices, bone growth stimulators
CPM machines, cold therapy, traction equipment
Hospital beds, patient lifts, cushions, pillows

Home & Vehicle Modifications

When a worker’s injuries keep them from living at home as they had before, thoughtful modifications that provide greater accessibility can be a game-changer. Our specialists work with the care team to determine medically necessary modifications, provide detailed recommendations, and create customized solutions—in accordance with Universal Design standards—to enhance the worker’s healing journey, improve their quality of daily life, and have a positive impact on the cost and quality of their care.

We offer:
Certified home and vehicle accessibility specialists that oversee and manage the entire project for timely completion
Extensive on-site and virtual home visits to ensure a successful, comprehensive solution
Detailed quoting with measurements, photos, and modifications efficacy
Weekly progress reports and check-ins, as well as real-time video access to the project

Prosthetics & Orthotics

At Paradigm, we understand that no two amputation cases are the same. We use a clinically based, individualized approach to recovery that promotes maximum well-being and optimal outcomes, guiding injured workers through the process while reducing administrative burden and costs.

We offer:
24/7 access to our in-house Certified Prosthetist Orthotist (CPO) at no cost
A seamless experience with care oversight from pre-surgery to discharge, including full collaboration with all parties
Guided selection of the most appropriate prosthesis and high-quality providers
Bill review for detection of billing errors and creative coding
No-charge lifetime cost projections, to help set early reserves

Post-Acute Care

When your injured worker needs a stay at a Post-Acute Care facility before finishing their recovery at home, we can help. Our network of 6,600 skilled facilities is best-in-class and ensures that your worker will get exceptional continuity of care.

Let us take it
from here.

Take the first step to a better outcome. Refer your case to Paradigm.