As the workers’ compensation landscape continues to evolve, having an experienced team in place to manage recovery for your high-stakes workplace injuries is crucial to achieve reliable results.
Paradigm’s nationwide team of highly skilled case managers help you and your injured worker successfully navigate the process by working on the frontlines to deliver optimal, cost-saving outcomes.
Our focus on quality produces better outcomes in less time so you achieve significant savings on total file costs.
Get solid results on every case: functional improvement, release to return to work achievement, cost reduction, and more.
Our case managers provide national coverage and complete industry-leading training and take advantage of continuous development opportunities to ensure excellent service and outcomes for your cases.
On-the-ground support and advocacy from an exceptional team
Our field case managers guide the recovery journey to achieve optimal outcomes for injured workers. They coordinate care, ensure delivery of appropriate treatment, and execute a medically appropriate return to work. Paradigm’s nationwide team provides a superior experience for everyone involved in the case through timely and ongoing collaboration.
Specialized support for highly complex cases
Our catastrophic case managers are available 24/7 and mobilize quickly to assess the injury, clarify the diagnosis and treatment plan, and coordinate all necessary services for shorter-duration, high-acuity cases. Our team undergoes advanced training to ensure that your injured worker will be well supported throughout recovery.
Early intervention for a successful recovery
Our telephonic case managers provide effective and cost-efficient care coordination and support, often earlier in the life cycle of a claim, to reduce case costs and duration. They coordinate provider visits and ensure the proper level and quality of treatment is delivered, reducing lost time and delays in return to work.
Proactive support for a return to suitable employment
When an injured worker’s future work life is in question, our team of vocational experts facilitates a successful return to work. We use extensive labor market research to identify job alternatives that fit the worker’s unique skills and capabilities. Our services include Vocational Case Management, Transitional Return to Work, Consultative Services, and MN Statutory Rehabilitation Services (MN QRC) & Disability Case Management.
Immediate intervention to keep minor injuries from becoming major claims
Our 24/7/365 nurse triage service intervenes within moments of your worker’s injury so they get the right care—fast. Our experienced, U.S.-based nurses provide immediate assessment and support to impact claims at the time of injury. In just one encounter, they seamlessly take the injured worker from triage to the most appropriate setting for care—whether self-administered, an in-person provider visit or telehealth. Our approach reduces unnecessary ER visits and OSHA recordable injuries while providing an unparalleled customer experience.
“Paradigm puts people first. Through a positive culture that supports the wellbeing of case managers, individually and collectively, I have the necessary tools and support to focus on helping people heal and get back to healthy, productive lifestyles.”
Top-notch training. Better benefits. Meaningful career opportunities.
Help us continue to provide the highest quality case management by providing feedback on your case manager.
Take the first step to a better outcome. Refer your case to Paradigm.
