COVID-19 has introduced more complexity and barriers to achieving a full recovery and successful return to work for injured workers in an already complicated environment. Overcoming these additional challenges while navigating the state by state complexities for each injured worker can be an overwhelming task.

At Paradigm Complex Care Solutions, we take pride in providing solutions that help overcome each of our partner’s unique set of challenges. Our case managers are equipped with the knowledge, technology, and local relationships to positively impact the health and return to work outcome of every injured worker. 

Here’s how we make a difference:

Create connections

Case managers build trust between injured workers, providers, adjusters, and employers. They accomplish this by facilitating connections and coordinating communication. By being in the room with providers and injured workers, case managers build relationships that move cases forward. Despite COVID-19, our case managers are using their long-held relationships to attend appointments when safe, and using telepresence and telemedicine platforms to schedule and attend appointments when it is not safe to meet in-person. During COVID-19 and beyond, our case managers create the connections necessary to ensure the best possible outcome for each case.

Tackle RTW complexity

COVID-19 has created return to work questions with uncertain answers. Does the pre-employment position still exist? Are there remote work options? Is the recovering worker immunocompromised? These complexities are not going away, and may only intensify with a protracted resolution of the COVID situation.” Our case managers are prepared to help navigate it all. 

Vocational services achieve results

When working with complex injuries, the reality is that returning every injured worker to their pre-injury position will not always be possible. Despite a challenging job market and social distancing requirements, our vocational team has been successfully helping to place injured workers in positions that meet or exceed their original compensation. Our vocational experts are creatively providing a full suite of vocational services to ensure each injured worker has the opportunity to regain meaningful employment.

Field case management on demand

We understand the value of the connections case managers create by attending appointments. However, our case managers understand that attending every appointment is not necessary. Our case management data conclusively demonstrates that by working closely with injured workers and only attending appointments critical to a cases progression, we are able to obtain the same incredible results at a lower cost to our partners. Paradigm case managers are trained to understand which appointments are critical, and which may be managed telephonically. The result is lower case costs without sacrificing outcomes.

We are proud of the creative and effective solutions our passionate case managers and vocational experts are using to make true impact on injured workers despite the pandemic. We have already helped many companies get their workers the care they need during this crisis, and we will be sharing their stories soon. Over the coming weeks, we will be sharing real-life examples of the extraordinary results our case managers have achieved on our Paradigm Insights Page.

In the meantime, we want to help you. Call us today at 888-425-2747 or email us at complex@paradigmcorp.com to learn how we can help.